The industry is always changing, and we’re staying ahead.

Last year was certainly a test for events and crewing. Still recovering from the pandemic, off the back of Brexit, faced with a 'mild' recession... 2023 and the first months of 2024 were definitely "cautious" times.

Jobs were cancelled last-minute, others didn't make it out of the planning phase. Venues were closed. Requests fell. 

Events had to deal with slashed budgets. Last minute requests - while normal across the industry - were more common than ever. Belts were tightened.

Here at Connection Crew, we weren't immune to that.

It created a crucial learning experience for us, and we've taken steps to become better equipped, stronger and ready to take on any challenge. 

We’ve emerged a reliable partner, dedicated to providing top-notch service, delivering the way we've become known for over the past 19 years.

Here’s how we’ve stayed strong, learned, and made changes to excel.

Exceptional Recruitment and Training

We’ve revamped our recruitment and training processes, focused on bringing in the best talent, and invested in their development. This means our team and crew are always prepared and skilled to handle any situation that comes our way.

Building Strong Relationships

Strengthening our client relationships has been more important than ever. We've increased capacity for quality conversation, and by understanding your needs better, we’re better equipped than ever to build the right teams and deliver tailored solutions just for you. 

Client Feedback

Your feedback is invaluable to us. It drives us to continuously improve and make sure that each event not only meets but exceeds your expectations. So, in 2024 we launched a range of new channels for client feedback.

Innovation and Agility

The industry is always changing, and we’re committed to staying ahead. By embracing new ideas and being flexible, we make sure we’re always ready to deliver the best service possible.

Through all the ups and downs in the industry, we’re here for you. Our team’s dedication and expertise make us a trusted partner you can count on.

We’re incredibly proud of the progress we’ve made and we're excited about what the future holds.