Since 2005, we have worked with more than
508
people affected by homelessness, who have delivered over
301,438
hours of work.
Our Mission
Ultimately, our goal is to help end homelessness and reduce inequality by supporting people to access work that works for them in the long run.
We believe that to do right for people, we need to do right by the planet.
From mapping and reducing our carbon footprint and waste, embracing eco-friendly practices, to working with partners who share our commitment to sustainability, we’re committed to helping build a healthier planet for future generations.
Creating Opportunities
Through partnerships.
We work with charities and organisations to reach people who have lived experience of, or are at risk of, homelessness and who could benefit from our training and London Living Wage work opportunities.
We provide training, mentoring and in-work support for those who may struggle to find or stay in work, and invite those who are ready to work to apply directly to our crew.
Flexible work in a friendly and supportive environment.
In our last reporting period, 35.77% of our crew had previously been affected by homelessness, many of whom faced barriers to work.
You can read more about this in our 2025 Impact Report below.
Programmes
We have three main programmes on offer.
Please get in touch if you'd like to refer candidates to any of these opportunities:
Full and part-time flexible work as Event Crew
If your candidates are ready for work and looking for something varied, physical and exciting then they can apply to join our crew. We provide a supportive environment and the London Living Wage.
Connection Crew Academy
A fun, hands-on three-day employment preparation programme for those who want practical and physical work but would like to build their confidence or just try it out before committing to a job. We guarantee a job interview for the role of Event Crew to all programme graduates.
Mentoring
We run peer mentoring scheme that support new starters through their first 6-12 weeks of work as event crew. Mentors are experienced crew members who have received bespoke training and volunteer their time. Priority to this programme is given to Academy graduates and those referred by our charity partners.
Reporting
Our Impact Reports highlight the social and environmental impact created by Connection Crew’s work over the past year. In December 2025, we released our 20 year Impact Report.
- the direct social impact they've generated (in hours delivered on site)
- their organisation's environmental impact from non-avoidable carbon emissions generated in delivery of work onsite with them (in kg of CO2e)
Following our 2025 reporting period, we had 141 qualifying Impact Accounts (11 more than 2024). These reports feed directly into our clients' Scope 3 and CSR reporting.
If you'd like to know more about how working with us can benefit your social impact and environmental sustainability reporting, or about our ESG & Carbon Levy, please get in touch.
For People and Planet
In 2025, we celebrated 20 years of Connection Crew, and our commitment to inclusion is stronger than ever.
We ask our clients and the wider events industry to fill out a short Inclusive Venue Survey to help us understand what crew can expect on site — from facilities to wellbeing.
The info you share helps us plan better, prepare our crew, and work together to create safer, fairer environments for all.
This also serves as a starting point for those who are interested in providing community and/or inclusion for everyone working to build their events.
We'd love for people to take this with them and share with their clients and venues, to build these considerations into the planning of events across the industry.
Our History
We started in 2005 as part of the homelessness charity, The Connection at St Martin’s, in London’s Trafalgar Square. We worked with people who had been homeless in the past, giving them a place in our crew and helping them develop purpose, confidence and independence.
Social enterprises were fairly new at the time. But we thought: if we can do great work for great clients and support those people who need it – why wouldn’t we? Five years later, we became a Community Interest Company (CIC): an organisation that aims to use its profits for good.
More than nineteen years on, we've grown from a crew of 10 to over 200, offering award-winning services across a range of sectors and industries. It all comes back to our mission to reduce and prevent homelessness - the more work we do, the more we can help those in need.
And, as we all know, in order to do our best by people, we need to do our best by the planet too. That’s why we are aiming for Net Zero by 2030, working in partnership with our clients to drive down carbon and reduce waste wherever we can.
We were one of the first cohort of graduates of Heart of the City's 'Climate for SMEs' course. That same year we mapped our carbon footprint, implemented our Carbon Levy, and put our Net Zero plan into action.
